Terms & Conditions

Last Updated 9th October, 2023


The terms “We”, “Us”, “Our”, “Company” individually and collectively refers to Coal Barbecues and the terms “Visitor”, “User” refers to the users. Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The Company reserve the right to revise these Terms and Conditions at any given time by updating its policy. The Visitors are accepted to visit this page periodically to re-appraise yourself of the Terms and Conditions.


All logos, headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, are properties either owned, or used under license, by company. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.

You may not sell or modify the content of this Website or reproduce, display, distribute, or otherwise use the materials in any way for any public or commercial purpose without a written approval of the company.


(A) Security Rules
  • Visitors are prohibited from violating or attempting to violate the security of the Web site without limitation.
  • Visitors are prohibited from accessing data not intended for such user or logging into a server or account which the user is not authorized to access.
  • Visitors are prohibited from attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.
  • Visitors are prohibited from attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or "Trojan horse" to the Website, overloading, "flooding", "mail bombing" or "crashing".
(B) General Rules
  • Visitors may not use the Web Site in order to transmit, distribute, store or destroy material, That could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation.
  • Visitors may not infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy of other person’s rights.


The User unilaterally agrees to indemnify and hold harmless, without objecting, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from their use of www.coalbarbecues.com or their breach of the terms .


User agrees that neither Company nor its directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, even if Company has been advised of the possibility of such damages.

User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.

User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company's total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to the Company, if any, that is related to the cause of action.


In no event shall Company or any parties mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.

Grievance Redressal

Redressal Mechanism: Any complaints, abuse or concerns with regards to content, comment or breach of terms shall be immediately informed to us at reservations@coalbarbecues.com.

Refund and Cancellation Policy

In case of any unavoidable circumstances or dissatisfaction with our service, you have the liberty to cancel the booking. For Cancellations please contact us at reservations@coalbarbecues.com preferably before 2 Hrs. of your visit.

If any purchase is made through your Debit or Credit card, refunds will be issued to the original Debit/Credit card provided at the time of purchase within 7 working days. In case of payment done through a payment gateway refund will be made to the Account used during the time of purchase with 7 working days.