● The Gift Cards need to be activated with Card Number & Pin details emailed before use in Coal Barbecues outlets.Redeem the Gift Voucher balance using the registered mobile number with OTP verification in Coal Barbecues outlets. ● The Gift E-Voucher can be used for making payments at Coal Barbecues Dine-In Outlets across India. ● The validity period on the Gift Vouchers is for 30 days from the date of its issuance or depends on the condition of the purchase. ● Partial redemption of the E-GV is possible and can be redeemed multiple times till the balance is exhausted ● In case your purchase value exceeds the value of the Gift Vouchers, the differential amount of such purchase should be paid using the other modes of payments. ● No refund, replacement or cash back would be considered against the Electronic Gift Vouchers. ● This Voucher should be treated like cash. Electronic Gift Vouchers can't be replaced or duplicated, if lost or stolen. ● This E-Voucher cannot be exchanged for cash. No returns/refunds will be given against the voucher ● Coal Barbecues reserves the right to change the 'Terms & Conditions' at any time without prior information ● Any dispute should be referred to Coal Barbecues (company) and the decision of the company shall be final. ● All disputes shall be subject to the exclusive jurisdiction of competent courts of Chennai, India. ● E-Gift Cards are normally delivered instantly. But sometimes due to system issues, the delivery can be delayed up-to 24 - 48 hours. ● No returns and no refunds on gift cards and vouchers sold through third party partners ● For any queries write to feedback@coalbarbecues.com, call +91 8448449928 or contact nearest Coal Barbecues outlet
HOW TO REDEEM?
Visit Coal barbecues outlet near you. Show your Gift Card details to the cashier at the time of billing & pay any balance amount by cash or card.
Meal Voucher Details
● Meal Vouchers are valid in all Coal Barbecues's outlets. ● Drink Brands may vary in outlets and are subject to availability, please contact outlet team for more details ● Timings: Monday to Sunday - Lunch & Dinner ● All voucher prices Excl. 5% GST. ● Cancellation Policy: Non-Refundable ● The validity period on the Meal Vouchers is for 30 days from the date of its issuance or depends on the condition of the purchase. ● Not valid on : 1st Jan, 26th Jan, 14th Feb, 24th Dec ,25th Dec, 31st Dec ● Any kind of Voucher doesn't guarantee table reservation. ● The guest should show Meal Vouchers to the restaurant concierge, at the time of entry. ● The guest is advised to retain the Voucher details safely and share the code responsibly. ● Prior booking through the Coal Barbecues website is required for a hassle-free experience. ● The bearer of the voucher shall be considered as the owner of the voucher. ● The Meal Voucher code is valid for one time redemption only. Any voucher code which is found redeemed will not be accepted. ● Coal Barbecues Management reserves the right to identify the authenticity of the voucher in case of any dispute. ● The restaurant reserves Right to Admission. ● Government Taxes and Services Charge as applicable. ● Meal Voucher to be settled in full amount. No refund of balance. ● MEAL VOUCHER CANNOT BE USED IN PARTS ● Guests are requested to make alternate bookings in case of any unexpected events such as Govt. restrictions etc. ● For any issues, please contact us at feedback@coalbarbecues.com ● BEVERAGES ARE AVAILABLE ON A-LA-CARTE BASIS AND ARE NOT PART OF MEAL VOUCHER ● Meal Vouchers Purchase Value can be redeemed in any of our Coal Barbecues India outlets to the extent of amount paid, any residual amount is to be settled directly at the outlet.
HOW TO REDEEM?
Visit the Coal Barbecues outlets near you. Show your Meal Voucher Card details to the restaurant concierge, at the time of entry
